🎧 UX in B2B Payments Audio Ep.1: UX and Customer Lifetime Value (CLV)
Decision fatigue due to poor UX can lead to churn and lower CLV!
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Entire supply chains disrupted, legal headaches, and a company's cash flow thrown into disarray are some consequences of poor user experience (UX).
Enjoy this deep dive into how bad B2B UX can be a sort of "death by a thousand cuts" for payment solutions providers. More importantly, learn actionable strategies to improve your B2B UX now.